You will be sent the invitation for the meeting by the meeting organiser This will have all required details for connecting to the meeting
Working from home or using Citrix
Please ensure you use the browser from your local computer desktop (not Citrix application) to connect to PulseMDT.
The reason for this is Citrix/remote working uses a virtual work space which will not function correctly for video conference calls.
Recommended process
- Minimise the Citrix window
- From the Windows Start menu (bottom left) choose Microsoft Edge
If you experience any problems working with Citrix and videoconference calls please report it to IT Service Portal and Audio Visual Services